This is the update of the 12 Nightmare Christmas Puzzles advent calendar set – I got my free puzzle, and it’s shown above. To say I am underwhelmed doesn’t cover it, I’m a little disgusted too.
First of all, I don’t care for the image; it’s a little dark (the actual box image seems darker) and it’s just not my cup of tea. Secondly, the set was 1200 pieces, and I get a 300 piece puzzle to make up for the horrible experience I had? I realize that I returned the puzzle to the store for a refund, and therefore don’t really need a 1200 piece puzzle as recompense, but seriously? An ugly 300 piece puzzle is supposed to smooth everything over?
I am done with Ceaco. I will no longer purchase any of their puzzles, no matter how beautiful or interesting the image is – not even if they end up with exclusive rights to all future Aimee Stewart images. (Please Aimee, don’t do that to me. You’re my favorite puzzle artist!)
One person no longer buying their puzzles is just a drop in the ocean, and I’m sure it won’t even be a blip on their bottom line. But it doesn’t matter, not to me. There are plenty of puzzle companies with excellent customer service who I’d much rather spend my hard earned money on.
You’ll still see Ceaco puzzles here on My Jigsaw Journal for a while, I’ve received some as gifts and there are still boxes and boxes of puzzles at mom’s house to go through. She was constantly at the thrift stores finding puzzles for us and I’m certain there are quite a few Ceacos there to be assembled too.
I may relent at some point, but right now I seriously doubt it. I’m still pretty pissed about the whole thing.